Table of Contents
< All Topics
Print

[adesk] vdi Settings that Resource jump does not Effective

Problem Description

The customer associated two Resource. The Settings jump to the WIN10 resource did not Effective. The original Resource was still displayed after User Log In and logged in againResource

Effective troubleshooting steps

  1. Check the Role Licensing interface to see that User associated with two Resource
  2. Policy Settings for specified Resource jump
  3. Tried to log out User and Reset the box but it didn't work
  4. Check that Resource is not Disabled, and change the Status to Enabled.

Root cause

The resource specified for redirection is Disabled, causing User to be unable to access it

solution

The Resources interface will change from Enabled to enabled

Operation Impact Scope

No Impacts business

Original Link

https://support.sangfor.com.cn/cases/list?product_id=26&type=1&category_id=12689&isOpen=true