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[vdi] After turning on USB Debug Mode on an Android phone and Connected vdi client, frequent disconnections occur

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Problem Description

After the Android phone Passed vdi and the Debug Mode on, it will frequently flash

Warning Information

None

Effective troubleshooting steps

  1. The phone is an Android phone. After Connected with vdi, it can Powered on Select storage Mode, but it will be disconnected and connected repeatedly after Off on USB Debug Mode.
  2. After adding white to the PVID corresponding to the mobile phone USB, the flash disconnection still occurs
  3. Try changing Mon data cable of the phone, but the Error still persists
  4. Auto unlock after USB Debug mode can Connected turned on normally on Mode without flash disconnection
  5. In addition to adding white, try to Settings the reset list, qurik Settings as 1, after Settings list reset list, Connected, you can Open USB Debug Mode Connected Connected vdi client normally

Root cause

Keep the mapped reset and remove the reset VM.

solution

Configure Reset Command

Operation Impact Scope

USB Settings the Policy group

Is Yes temporary solution?

No

Suggestions and Conclusion

None

Troubleshooting content

None

Original Link

https://support.sangfor.com.cn/cases/list?product_id=26&type=1&category_id=25607&isOpen=true