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[vdi] The Software keys ctrl shift plus down, left, and right in the virtual machine software do not work

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Problem Description

The shortcut keys of the Software the virtual machine cannot be used, for example, the shortcut keys corresponding to the Excel spreadsheet do not respond

solution

Check if the middle key on the keyboard Open. If Open, it will not work.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=26&type=1&category_id=12717&isOpen=true