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[VDI] VDC CPU Usage Remains At 100%

Issue Description

Customer reported that the CPU usage of the hardware VDC remains at 100 percent.

Error/Warning Information

file

Handling Process

  1. Enter VDC backend and execute the command top, found that the gzip process occupies the highest CPU.
    file

  2. There are many core logs under /sf/log/dump
    file

Root Cause

The gzip process is abnormal, causing the CPU usage full.

Solution

systemctl restart sangfor-apache

It will affect the use of VDC proxy to access scenario (users need to reconnect), direct connection will not be affected.