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【NGAF】Failed to login web UI due to multiple location restriction

Issue Description

Failed to login web UI due to the account has been logged in in multiple locations.

Error/Warning Information

file

Handling Process

  1. Cleared session on device backend, issue persist.
  2. Restarted "sangfor_waf" service.
    restore_web_service
  3. Restarted "httpd" service.
    /etc/init.d/http_d restart
  4. Tried to access web UI with multiple web browsers.
  5. Checked backend file, found that the login location has been adjusted.
    file

Root Cause

The number of login location has been adjusted.

Solution

Adjusting the setting to default as following.
file

Impact scope for taken action

No impact.

Suggestion/Conclusion

The number of login location has been adjusted.